Shipping & Returns - macklinn

Shipping & Returns

Free Standard Shipping

To enjoy free shipping on eligible orders, please select
“Free Standard Shipping” at checkout. Parcels eligible for free shipping are
usually delivered in 1-9 business days, depending on stock availability,
warehouse location and shipping destination.

Free shipping requirements:

  • Offer
    applies only to orders of merchandise, excluding gift wrap charges and
    taxes. Promotional coupons, rewards discounts where applicable will be
    deducted from your item subtotal and may affect your order’s Free Shipping
    eligibility. The purchase of gift cards and electronic gift cards do not
    count towards the Free Shipping offer.
  • Certain
    items are not eligible for Free Shipping based on their size. Items that
    are not eligible for Free Shipping will be noted on item pages.
  • Items
    shipping to some remote postal codes are not eligible for Free Shipping.
  • Cancelling
    items may affect your order’s eligibility for Free Shipping.
  • Offer
    applies to deliveries within Canada only and may be subject to other
    shipping restrictions depending on the items ordered.

Free shipping eligibility requirements:

  • Certain
    items are not eligible for Free Shipping based on their size. Items that
    are not eligible for Free Shipping will be noted on item pages.
  • Items
    shipping to some remote postal codes are not eligible for Free Shipping.
  • Offer
    applies to deliveries within United States & Canada only and may be
    subject to other shipping restrictions depending on the items ordered.

Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.

Return requirements

The following criteria must be met to qualify for a refund:

  • Product is defective
  • Product is not as described
  • Product must be unopened
  • Product must be in original packaging
  • Product must be unused
  • Product must not be damaged

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

Sale and clearance items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

Shipping items

In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.

Returns can be mailed to: Brampton Ontario L6X OS6. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to macklinninc@gmail.com

This document was last updated on October 01, 2024

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